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Haven't received Naps order yet, advice please

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  • Haven't received Naps order yet, advice please

    Hi guys

    I made a large order from Naps 2 months ago, it hasn't come. I have tried contacting them via email and opening a ticket but have not heard back.

    I've ordered a few times before and not had these problems.

    Has anyone got any advice on how I can get hold of them and find out if my order has been shipped?

    Thanks

  • #2
    Just sit tight man. A lot of us are going through the same thing right now. Their recent sale has them all backed up. I ordered about over 2 months ago and I've gotten about half of my order. Naps will come through bro, just gotta be patient some times.

    Comment


    • #3
      Got mine in record time
      There are no stupid questions just stupid answers, Please dont be asked to be spoon fed though

      if you are new to the board, please take a minute to read the rules...CLICK HERE

      Comment


      • #4
        give them time they have never let me down. open a ticket or go to the online chat support and ask if you can get the tracking number. for my last 3 orders they have given me the tracking number a week after ordering. give that a try bro!

        Comment


        • #5
          Originally posted by s7s7s7 View Post
          Has anyone got any advice on how I can get hold of them and find out if my order has been shipped?
          Thanks
          Continue Trying online + IM GXR64 but most of all be patient it will come.
          "GYM + JUICE"

          Comment


          • #6
            It'll show man. Sometimes things get held up, but it has always showed for me. Pm gxr64 if it don't show in the next week or two. Post up here when you get it too!

            Comment


            • #7
              Originally posted by s7s7s7 View Post
              Hi guys

              I made a large order from Naps 2 months ago, it hasn't come. I have tried contacting them via email and opening a ticket but have not heard back.

              I've ordered a few times before and not had these problems.

              Has anyone got any advice on how I can get hold of them and find out if my order has been shipped?

              Thanks
              Pm me your order number.
              http://www.napsgear.net/affiliate_sh..._banner_id=166

              Comment


              • #8
                Did u use the .com or the .net site???
                nevertheless they have came through for me 3 times already.

                Wht country are u in anyway?

                Comment


                • #9
                  Thanks guys

                  Im in UK

                  Comment


                  • #10
                    Originally posted by s7s7s7 View Post
                    Hi guys

                    I made a large order from Naps 2 months ago, it hasn't come. I have tried contacting them via email and opening a ticket but have not heard back.

                    I've ordered a few times before and not had these problems.

                    Has anyone got any advice on how I can get hold of them and find out if my order has been shipped?

                    Thanks
                    You cant see if it has been shipped under My Account when you sign into the site? I can see Status and Estimated Delivery Time.

                    Comment


                    • #11
                      It saying that it has been shipped on the site doesn't always mean that it has I don't think. My account says that my stuff was shipped nearly 2 months ago and it is just now making its way into the states. I could be wrong though.

                      Comment


                      • #12
                        They use the term "shipped" when the package has left the warehouse. Issues with international shipping arise from time to time. I would rather have them wait then waste...
                        Somebody out there is working harder. Somebody wants it more.

                        Comment


                        • #13
                          Wait...mines got here in 4 months. Just started cycle, test Susp hurts like a bitch (normal) but feels good
                          Cr?z?

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