Lost Money on NapsGear

[brazooka Junior Member Find all posts View Profile Close brazooka]

Hey guys, I am brand new here...first post actually. I have placed an order with NapsGear 9 days ago. I made the payment via Zelle, $570 including the 15% Zelle fee NapsGear charges. I have sent numerous emails, submitted tickets, send numerous pictures of my Zelle account with the order number referenced, I emailed the account that received the payment and nothing.

NapsGear says it did not receive my payment - even with pictures of bank account and zelle transaction showing it was paid to the email addressed they provided with the order number entered as they had requests saying - Internet Service: xxxxxxxxxxxxx

What is your experience with them? Am I out of $570 on a scam?

thanks.

[Antonio80 Junior Member Find all posts View Profile Close Antonio80]

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You should take a screenshot of your transaction to get more information so that we can handle it as soon as possible from the support department.