If you have something sent, or resent, during the month of Feburary, then alot of these were delayed at point of orgin and will be arriving slightly later than usual. Not all of them as some have already arrived in normal time, but a good number of them will.
There were also some delays getting orders sent out over the last two weeks as some of you might have noticed yours stayed in the processing state for a longer time than normal, outgoing mail was an issue, but it is now cleared up. Because of this, shippers have been backlogged and busting ass and have been behind updating the latest tracking #'s into the system, they are working on that now.
So if you had something sent in Feburary, please be patient on arrival and with the support staff if they don't yet have a # for you, as they can't see them until entered from the shipping locations.
We are happy to report that everything is now back on track and orders are being processed at normal speed and shipping delays have subsided.
Thanks for your understanding and for your business with us.
There were also some delays getting orders sent out over the last two weeks as some of you might have noticed yours stayed in the processing state for a longer time than normal, outgoing mail was an issue, but it is now cleared up. Because of this, shippers have been backlogged and busting ass and have been behind updating the latest tracking #'s into the system, they are working on that now.
So if you had something sent in Feburary, please be patient on arrival and with the support staff if they don't yet have a # for you, as they can't see them until entered from the shipping locations.
We are happy to report that everything is now back on track and orders are being processed at normal speed and shipping delays have subsided.
Thanks for your understanding and for your business with us.
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