In Connecticut, it was 3 tsp of sugar/ 3 pumps/packages of cream for a medium.
Here's the information I was told when I was trained.
Here's some additional information (Note the same applies for ice coffee):
2/2 for a small.
3/3 for a medium.
4/4 for a large.
5/5 for an extra large.
If the person asks for dark, then you subtract 1 cream. If the person asks for light, usually you add one cream. Same thing with sugar.
It probably differs per franchise/store though.
Here's the information I was told when I was trained.
Here's some additional information (Note the same applies for ice coffee):
2/2 for a small.
3/3 for a medium.
4/4 for a large.
5/5 for an extra large.
If the person asks for dark, then you subtract 1 cream. If the person asks for light, usually you add one cream. Same thing with sugar.
It probably differs per franchise/store though.